Shipping and returns
Shipping
Standard UK and European Delivery: 2-4 days. Earlier delivery options are also available.
Worldwide Deliveries in all other locations: 4-5 days.
Returns Policy
All of our products can be returned within 30 days after the deliver date. In order to return a product, please Request a Return through the 'Order Received' email once your order has been received by you. We will then create and send a return label to you. Alternatively you could email us first at support@steel-hammer.com. In order for us to process the return you will need to do the following:
1) Provide a reason for the return (e.g. product quality is not as expected, the product has not arrived, damaged etc).
2) Please include the order name and tracking number in the email itself.
3) The product must be in re-sellable condition.
4) Once the return has been approved/confirmed, we will respond via email, to provide the return label.
Returns can take up to 5 days to process.
The Steelhammer Team
